Policies & Payment
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Cancellations
You will be notified of any cancellations (due to weather conditions or other circumstances) about an hour prior to the scheduled start of class via email and/or text message. Should you require more notice, please text or call Marni at 954.288.1021 before coming out to class. Please check your phone/email regarding cancellation updates.

Payments 
All class/lesson fees must be received one week prior to the start of a class. Unpaid registrations cannot be held and will be given to any student on our wait list. Classes with less than the minimum participation are subject to cancellation. Payments are made via PayPal at paypal.me\humanek9 

Credits & Make Up 
There will be no credits, substitutions or make-ups for missed classes; no exceptions. Should weather conditions affect our ability to finish class per our schedule, credit will be issued for the remaining class(es) to be used towards future classes. Monetary refunds will not be made.

Withdrawal & Cancellation 
In the event a student wishes to withdraw from a class, full refunds will be offered only if a written request is received via email within 72 hours. There are no refunds once a class is in session for any reason.

Miscellaneous 
Crates are mandatory for all classes. Dogs may not be tethered, held by the instructor and/or other students. Xpens and other types of unsecured dog enclosures are not permitted. 

Female dogs in season may NOT attend class. 

Dogs that are reactive/aggressive towards other animals and/or people may not participate in our classes. Please notify your instructor before signing up if you have a reactive/aggressive dog as I will be happy to offer private classes or a referral to another professional dog trainer. If your dog shows any reactivity/aggression towards another dog and/or person you will be asked to leave the class.

I look forward to working with you and your dog! 
Marni Bellavia, Owner/Trainer
www.humanek9.com | info@humanek9.com
954.288.1021 Phone | 954.846.2291 Fax

Humane Society of Broward County Animal Assisted Therapy Manager/Evaluator
The Pet Professional Guild Member - The Association for Force-Free Pet Professionals
Association of Professional Dog Trainers Member (APDT)
American Kennel Club (AKC) Title Recognition Program Evaluator Canine Good Citizen and Trick Dog